Posts Tagged 'Business Strategy'

Love at Work Really? Really!

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Love at Work Really? Really!

What is your initial reaction when you hear that successful CEOs, owners and executives want more fulfillment, love and meaning in their businesses, not just their lives?  If your response is, “Love at work really – come on, work is not the place for love!”   Then possibly it’s simply a difference in definitions, beliefs and expectations of love that creates this misunderstanding.  Before you read on it would be helpful for you to consider and answer:

  • What does love at ...
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The Soul of A Business™: Relationships

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The Soul of A Business™:  Relationships

This week we come to the end of our journey into the soul of your business with the discussion of The Soul of A Business™ 9th Core Element: Relationships. Relationships are a vast topic, so let’s bring it down to the basic level as business relationships are mirrors of personal relationships. While they’re mirrors of each other because we’re who we are at work and at home, Business relationship issues are easier to dismiss or hide because these ...

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The Soul of A Business™: Love

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The Soul of A Business™: Love

As we continue our journey into the Soul of your business, we reach the 7th and most powerful Core Element, Love. Love is our fundamental and universal life’s purpose. We were created to love and to be loved, making Love each and every persons’ primary human need. As a primary need it fuels our ability to function in life. Without Love basic tasks are challenging, “valleys” insurmountable and “mountains” difficult to climb.

In the book, Daring Greatly, ...

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The Soul of A Business™: Spirit

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The Soul of A Business™: Spirit

Now that you’ve stepped back to gain clarity and refine your Mission, Vision, Values, Principles and Culture it’s time to consider the Spirit of your company. Spirit is the sixth core element that makes up The Soul of A Business™.

Spirit is the essence that arises from the collective oneness of a company. It is the strongest when unity exists within The Business Trinity™ (leadership, employees and customers) and The Soul of A Business’s 9 Core Elements. When this unity exists, ...

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The Soul of A Business™: Principles

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The Soul of A Business™: Principles

Our journey into The Soul of A Business™ continues with the fourth core element, Principles, by building on last issues’ discussion about Values. Values and Principles go hand-in-hand because Values are only real when translated into actions through Principles.

Principles are the rules of conduct that guide businesses’ behavior and drive how business is transacted, relationships are built and people are treated. Making it critical for Principles and the behaviors they drive to align with your company’s Values.

Principles are how your ...

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The Soul of A Business™: Values

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The Soul of A Business™: Values

Our journey into The Soul of A Business™ continues with the third core element, Values. Understanding and remaining aligned to our Values is critical for greater health, happiness, success, meaning and fulfillment in life and business.

As the CEO, owner or top executive within your company, the business’ Values tend to mirror your personal values because we stand on our values no matter where we’re standing. While Values and Principles are frequently used synonymously, Values are what we stand for and ...

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The Soul of A Business™: Mission

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The Soul of A Business™: Mission

Clearly defining the soul of your business is critical to achieving a higher level of success.  Over the next 9 articles I’ll provide valuable insights and actionable strategies you can use to gain/regain clarity on each of the 9 core elements that compose The Soul of A Business™. Those 9 core elements are:   Mission, Vision, Values, Principles, Spirit, Culture, Love, People and Relationships.

This week we begin with Mission.  What is the Mission of your business that passionately burns deep within ...

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The Heart of Breakthrough Success

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The Heart of Breakthrough Success

Relationships. People. Love. When high in quality, these are the heart of Breakthrough Success™. Without relationships, people, and love we are unable to build the solid foundation required to move confidently forward to break through unseen boundaries that keep us from achieving what’s possible.

Our potential is infinite, yet too many times we box our and our businesses’ success in through our beliefs, words and actions. To pursue our infinite possibilities we must ...

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Employees’ Impact Customer Retention

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Would your company like to increase customer retention and employee engagement? The core of our customer retention philosophy is that it takes an entire company to retain customers. Today I want to talk to you about how employees’ impact customer retention and what they need to know to ensure their actions will retain customers.

To increase customer retention, employees must be held responsible and accountable for having an active role in customer retention. They must realize and internalize the significance of ...

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Improve Customer Experience, Be a Customer First Company

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Today’s Make It Actionable Strategy™ is for you if your company would like to increase customer retention and improve the customer experience by being a customer-first company.

What is a customer-first company? Customer-first companies consider three perspective; the executives, employees and customers.

From the Executives’ Standpoint, they:

  • Believe their businesses exist solely to provide value to customers in exchange for a profit
  • Put customers at the heart of their culture, vision and objectives
  • Focus “outside-in” from customers’ point-of-view not an “inside-out” company’s perspective
  • Develop every function ...
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