Archive for 'Culture'

Love at Work Really? Really! (Part 2)

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Love at Work Really? Really!   (Part 2)

In the last issue we began establishing a common understanding to the meaning of love in business and building a business case for creating more love at work. Today we continue our discussion by focusing on:

  • How to recognize love in the workplace so you can create more love in your business
  • Specific financial benefits companies achieve when more love is created in business
  • Strategies to take action on to create positive change in your business

First let’s recap love’s meaning that we sought ...

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Love at Work Really? Really!

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Love at Work Really? Really!

What is your initial reaction when you hear that successful CEOs, owners and executives want more fulfillment, love and meaning in their businesses, not just their lives?  If your response is, “Love at work really – come on, work is not the place for love!”   Then possibly it’s simply a difference in definitions, beliefs and expectations of love that creates this misunderstanding.  Before you read on it would be helpful for you to consider and answer:

  • What does love at ...
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The Soul of A Business™: Spirit

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The Soul of A Business™: Spirit

Now that you’ve stepped back to gain clarity and refine your Mission, Vision, Values, Principles and Culture it’s time to consider the Spirit of your company. Spirit is the sixth core element that makes up The Soul of A Business™.

Spirit is the essence that arises from the collective oneness of a company. It is the strongest when unity exists within The Business Trinity™ (leadership, employees and customers) and The Soul of A Business’s 9 Core Elements. When this unity exists, ...

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The Soul of A Business™: Culture

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The Soul of A Business™: Culture

Culture is the fifth of nine core elements that make up The Soul of A Business™ and is the most transparent from an outsider’s perspective. When clearly defined within a company, Culture is a powerful energy that unites The Business Trinity™ (the leaders, employees and customers).

Culture starts at the top and determines how a company lives out their mission, vision, values, and principles. As the company’s “personality”, Culture embodies all that a company is and desires to become.

Culture Determines and ...

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The Soul of A Business™: Principles

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The Soul of A Business™: Principles

Our journey into The Soul of A Business™ continues with the fourth core element, Principles, by building on last issues’ discussion about Values. Values and Principles go hand-in-hand because Values are only real when translated into actions through Principles.

Principles are the rules of conduct that guide businesses’ behavior and drive how business is transacted, relationships are built and people are treated. Making it critical for Principles and the behaviors they drive to align with your company’s Values.

Principles are how your ...

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The Soul of A Business™: Values

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The Soul of A Business™: Values

Our journey into The Soul of A Business™ continues with the third core element, Values. Understanding and remaining aligned to our Values is critical for greater health, happiness, success, meaning and fulfillment in life and business.

As the CEO, owner or top executive within your company, the business’ Values tend to mirror your personal values because we stand on our values no matter where we’re standing. While Values and Principles are frequently used synonymously, Values are what we stand for and ...

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The Soul of A Business™: Vision

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The Soul of A Business™: Vision

What would we be without a vision? Leaders always have a vision; a dream of where they want to go, who they want to become or something they want to accomplish. Visions cause us to stretch, grow and take quantum leaps to achieve what we know is truly possible.

As we grow and evolve new possibilities emerge. Our visions must grow and evolve with us, making them somewhat dynamic. As with anything dynamic, the clarity of vision will fluctuate within a range ...

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The Soul of A Business™: Mission

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The Soul of A Business™: Mission

Clearly defining the soul of your business is critical to achieving a higher level of success.  Over the next 9 articles I’ll provide valuable insights and actionable strategies you can use to gain/regain clarity on each of the 9 core elements that compose The Soul of A Business™. Those 9 core elements are:   Mission, Vision, Values, Principles, Spirit, Culture, Love, People and Relationships.

This week we begin with Mission.  What is the Mission of your business that passionately burns deep within ...

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Employees are Companies’ Competitive Advantage

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Empowering others to shine and be their authentic selves is a tremendous gift we give others; it’s a gift I love to give. For businesses it’s not only a tremendous gift, it’s good and profitable business that why today’s Make It Actionable™  Strategy focuses on employee engagement that creates your competitive advantage.

Each person is unique and because each and every one of us is unique, each relationship we create is also unique. Therefore they can never be duplicated nor commoditized. ...

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Improve Customer Experience, Be a Customer First Company

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Today’s Make It Actionable Strategy™ is for you if your company would like to increase customer retention and improve the customer experience by being a customer-first company.

What is a customer-first company? Customer-first companies consider three perspective; the executives, employees and customers.

From the Executives’ Standpoint, they:

  • Believe their businesses exist solely to provide value to customers in exchange for a profit
  • Put customers at the heart of their culture, vision and objectives
  • Focus “outside-in” from customers’ point-of-view not an “inside-out” company’s perspective
  • Develop every function ...
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